About Us

coffee roasting equipment

Complete Coffee is a provider of tailor made solutions for businesses across many industries including; cafes & restaurants, supermarkets & online retailers, offices and hotels. We provide a vast array of solutions fit for purpose across these industries such as; weekly product supply, equipment hire, third-party logistics, private label & commercial packing, equipment servicing. Our aim is to provide the highest quality products and services to our clients to help them achieve their business objectives.

 

Capabilities

The beating heart of our business is the state-of-the-art roasting facility located in Wetherill Park NSW. Capable of roasting 1 tonne of coffee per hour in a fully automated, end-to-end quality control system that replicates our founder Guiseppe Di Stefano and his son Nicola Di Stefano’s original recipes to within 1% variance rate. We source the finest quality green beans, and are certified in; Hazard Analysis Critical Control Point (HACCP), Rainforest Alliance (RFA), Fairtrade, Organic and Halal. Our quality and technical team, test, measure, analyze and control all goods coming in and out of our facility to give you the confidence and assurance that each and every time you use our services, the experience will be the same as the last – excellent.

coffee roasting equipment

Our Process

Sales professionals work closely with you to develop a solution that aligns with the needs and objectives of your business. Throughout the initial development process and ongoing business relationship, we apply our proven customer success approach;

A Personal Touch

  • We strongly believe in communicating directly with you as the customer, not through call centers or websites. 
  • Team of equipment servicing professionals that are available any time of day or night
  • Admin team calls weekly to take orders, 
  • Account manager is at your site at least monthly but in most cases bi-weekly.
  • Team of expert couriers that deliver direct to your business in our branded vehicles.

Quality Product from 40 years of experience in the Australian coffee market

  • Trademark recipes
  • Exclusive distributors of Australian made quality products 

Industry Best Equipment 

  • La Marzocco
  • Melitta
  • Mazzer
  • Puqpress
  • Wega
  • Anfim
  • Wally

Preventative Maintenance & Training

  • Periodic maintenance to reduce downtime from breakdowns to an absolute minimum. 
  • On-site training of baristas and business owners to get the most of the complete coffee solution.